Terms of Service
Hamari terms mein privacy ke bare mein same principles likhe hain jo yahan hain.
LEGAL REFERENCE
dedebet par aapka khususi information mehfooz rakhta hai
Hamari privacy policy aapke account aur personal data ki hifazat ke liye likhi gayi hai. Hum samajhte hain ke jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit...
Account SecurityData EncryptionPayment PrivacyUser ControlLocal Compliance
Hamari Privacy Policy ka mukhtas
dedebet par aapka personal data—jaisay naam, email, aur phone number—sirf aapke account operations ke liye use hota hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, to payment provider ko sirf zaruri details milti hain jahan local qanoon ijazat deta hai. Hamara platform SSL encryption use karta hai taake aapka information in transit surakshit rahe. Hum third-party ko aapka
data share nahi karte except jahan law require karta hai. Account closure ke baad, hamara system personal data ko compliant retention period ke liye rakhta hai, phir safely delete karta hai. Aapka withdrawal history aur transaction records account mein archived rehte hain taake aap audit trail dekh saken.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
BHAROSA KE NISHANIAN
Hamari privacy practices ko samajhen
dedebet apne privacy practices ko transparent rakhta hai aur regular audits karte ho. Hamara infrastructure modern security standards follow karta hai, aur hamari team Pakistan ke data protection conventions ko seriously leta...
Secure Infrastructure
Hamara server encrypted aur geographically redundant hai. Data breaches se bachne ke liye hamara technical team 24/7 monitoring karta hai aur alerts set kiye ho.
Payment Data Isolation
JazzCash, Easypaisa, SadaPay aur Raast ke liye alag-alag secure tokens use hote hain. Hamara system full card numbers ya bank details kabhi store nahi karta.
User Access Controls
Aapka account par sirf aap aur hamari authorized support staff access kar sakte hain. Multi-step verification aapka account ko extra secure rakhta hai.
Data Retention Policy
Hamara system puri trah clear retention rules follow karta hai. Unwanted data automatically delete hota hai aur aap apne account data download ya delete karne ke liye bhi request kar sakte ho.
Third-Party Audit
Hamari privacy policy independent security assessors se review hoti hai. Agar vulnerability milti hai, to hum immediately fix karte hain aur users ko inform karte hain.
Transparent Logging
Aapke account par jo bhi login, withdrawal, ya update hota hai, wo transaction log mein nazar aata hai. Aap suspicious activity dekh sakte ho aur immediately report kar sakte ho.
SHUMLIYAT AAPUS MEIN
Hamari policies ek doosre ke sath consistent hain
dedebet ke sab pages ek jaisay privacy standards follow karte hain.
Deposit Policy
Jab aap JazzCash se deposit karte ho, to same data protection apply hota hai.
Withdrawal Policy
Withdrawal verification process bhi aapke personal aur payment data ko secure rakhta hai.
Account Security
Password reset, email verification, aur login alerts sab privacy ke thread se connect hain.
Support Policy
Hamari support team conversations ko confidential rakhte hain jaisay privacy policy mein likha hai.
Cookie Usage
Hamara website cookies use karta hai lekin sirf session aur preference ke liye, marketing track nahi karte.
Legal Compliance
Jahan Pakistan mein local qanoon ijazat deta hai, hum wahan cooperate karte hain, lekin baaki data secure rahe.
Account mein privacy ke options
dedebet aapko control deta hai ki aapka data kaise use ho. Aap apne preferences set kar sakte ho, unwanted communications ko block kar sakte ho, aur...
Data Access Request
Kisi bhi time aap apne personal data ki complete copy request kar sakte ho. Hamara team aapko exportable format mein 30 dinon mein provide karega.
Communication Preferences
Aap set kar sakte ho ke aap promotional emails, SMS ya notifications paana chahte ho ya nahi. Aapka preference respectable aur priority hai.
Account Closure
Jab aap apna account close karte ho, to hamara system aapke active data ko delete karta hai. Retained data sirf legal aur compliance ke liye minimal period tak rakhta hai.
Payment Method Management
Aap apne linked JazzCash, Easypaisa, SadaPay ya Raast accounts ko account settings se manage kar sakte ho. Kisi bhi time unlink kar sakte ho.
Login Activity Review
Aapka account security page par sab active sessions aur recent logins dikhayi dete hain. Unknown login ko immediately log out kar sakte ho.
Dispute Resolution
Agar aapko apne account mein suspicious activity lag rahe, to hamari dispute team investigate karta hai aur resolution deta hai.
Privacy ke bare mein har sawal ka jawab
Haan, dedebet par sab communication SSL/TLS encryption use karta hai. Jab aap login karte ho ya payment details share karte ho, wo encrypted channel se hi bheji jati hain. Hamara server-side storage bhi encryption ke sath protected rahe hota hai.
Hamara system aapke full payment details kabhi store nahi karta. Jab aap deposit ya withdrawal karte ho, to payment provider ko sirf verification ke liye zaruri data milta hai. Tokens use hote hain taake future transactions fast rahe aur data repeat na ho.
Hamari support team sirf authorized staff tak hi access rakh sakte hain, aur wo bhi sirf aapke issue solve karne ke liye. Sab staff members confidentiality ke rules sign kiye hote hain. Unke access regularly audit hota hai.
Account closure ke baad, hamara system immediate taur par active data ko delete karta hai. Kuch transaction records sirf legal aur tax compliance ke liye limited time rakhte hain. Baaki sab deleted rehta hai.
Nahi, dedebet kabhi marketing ya commercial purposes ke liye data sell nahi karta. Sirf legal requirement ya court order ke tahat, data share kiya jata hai. Otherwise aapka data completely private rehta hai.
Account settings mein password reset option hai. Email verify karte ho aur nayi password set kar sakte ho. Agar suspicious activity lag rahe, to immediately support ko inform kare taake hum investigation kar sakein aur aapka account secure kar sakein.
Haan, jab hamara privacy policy major taur par change hota hai, to hum aapko email aur account notification se inform karte hain. Aap updated policy ko apne account dashboard se dekh sakte ho.